At Early Today Air, customer satisfaction is our top priority. We want you to feel confident and secure when purchasing from earlytodayair.com. If for any reason you are not completely satisfied with your order, please review the following return policy for guidance.
To be eligible for a return:
The product must have been purchased directly from earlytodayair.com.
Requests must be submitted within 60 days of the delivery date.
Items must be unused, unopened, and in original packaging. Opened or used items are not eligible unless defective or damaged during shipping.
To begin the return process, please contact our support team:
📧 Email: [email protected]
Be sure to include:
Your full name
Order number
Reason for return
Photos of the item (if applicable)
We will provide you with a Return Merchandise Authorization (RMA) number and instructions. Unauthorized returns may not be accepted.
Once we receive and inspect your returned item, we’ll notify you by email regarding the approval or denial of your refund.
If approved:
A refund will be issued to your original payment method within 7–10 business days.
Refunds do not include shipping fees, unless the return is due to our error.
Refund times may vary depending on your bank or card issuer.
If your item arrives damaged or defective, please notify us within 7 days of delivery. Send us a message including:
Clear photos of the damage or defect
Order number
We will offer a replacement or a full refund, depending on your preference and the nature of the issue.
Shipping charges are non-refundable, except in cases of error on our part.
Return shipping costs are the responsibility of the customer, unless otherwise agreed.
We strongly recommend using a trackable shipping method to return items. We are not responsible for returns lost in transit.
Products marked as Final Sale or Non-Returnable cannot be returned or exchanged under any circumstances. These labels will be clearly indicated on the product page at the time of purchase.
For additional questions or concerns about your return, feel free to reach out:
📧 Email: [email protected]
We appreciate your trust in Early Today Air and are committed to making your shopping experience smooth and reliable.